FAQ before building a website

A website is your business's official presence online. Use it to introduce your brand, products and services, receive inquiries or sell online. Depending on your goals, it may be a company profile, service website, online store, information portal or campaign landing page.

A domain is the address customers use to visit your website, such as yourcompany.vn or yourcompany.com. It is an important part of your brand identity: a memorable domain helps customers find you again and makes your business look professional and trustworthy.

Hosting stores all your website data on a server connected to the internet. If your domain is the address, hosting is the house: it keeps the site running, serves content, stores images and receives customer submissions.

Facebook pages and marketplaces are rented channels governed by platform algorithms and policies. Your business fully owns its website: you control data, design, content and the customer journey from browsing to purchase, and can add sales or marketing tools when needed.

A template is a practical choice for a quick launch, modest budget and standard needs. If you need distinct branding, custom workflows, specialist features or a customer journey tailored to your business model, we recommend custom website design.

Define your website goals, target customers, main content sections, brand images, required features and content approver. Clear inputs help us work faster, reduce repeated revisions and keep costs manageable.

They form the technical core that makes a website work: functionality, data processing, dashboard, permissions, security and future expansion. A well-built foundation makes your site easier to manage, stable and ready for new features.

You don't need coding skills. Learn basic tasks such as updating content, images, products and banners, reviewing contact forms and checking key pages. If your business has no suitable staff, our website management service can handle regular updates and monitoring.

Timing depends on design complexity, page count, custom features and your response speed. Standard websites usually take a few weeks; projects with many integrations or approval rounds take longer.

Yes. A properly built website lets you change articles, images, products, banners and contact details without touching source code. At handover, we teach your team the basic website management tasks.

Yes. Data backups, system updates, security monitoring and error checks matter once your site is live. Without regular maintenance, sites can develop display errors, plugin conflicts, slow loading or even data loss during incidents.

Costs depend on design customization, page count, development features, mobile optimization, languages, external software integrations and post-handover support. Two similar-looking websites may have very different prices because their underlying operations differ.

It depends on the package. Some providers quote separately for clearer cost control; others include them for the first year. Ask which items are included and which recur annually before signing to avoid misunderstandings.

Choose custom website design for stronger branding, dedicated product or category pages, CRM, chatbot, payment or order management integrations, or a specific customer intake process. Basic packages suit a first step; custom work can be more effective as growth goals increase.

Usually, ongoing costs include domain, hosting, SSL, business email, technical maintenance and new features. These are routine operating costs rather than unexpected extras. Budget for them upfront to keep your website stable over time.

A website gives your business an official channel, builds customer trust, takes orders outside business hours and supports SEO, advertising, customer care and long-term branding. In many industries, customers almost always check a website before contacting a business.

Yes. The website is your infrastructure; attracting customers and revenue still takes content, SEO, ads, social media, email marketing or suitable campaigns. Even an attractive site needs a plan to bring visitors in to deliver its full value.

Not always. After launch, the site needs structural optimization, sitemap submission, indexability checks and relevant ongoing content so Google can crawl and rank it over time. Treat SEO as ongoing work rather than expecting rankings immediately after handover.

An SEO-ready website has search-friendly technology and content: adequate speed, mobile-friendly display, clean code, clear URLs, appropriate title tags, logical navigation and room to expand content. It does not guarantee top rankings, but provides a foundation for effective SEO.

Track metrics tied to business goals: relevant traffic, contact forms, calls, orders, time on page, bounce rate, keyword improvements and lead quality. Without targets from the start, it is difficult to assess the site's value.

Yes. Support depends on your package and agreed scope, and you have a contact on our team for usage guidance, troubleshooting, content updates or upgrade advice when new needs arise.

A professional project hands over full website administration rights and related information within the contract scope so you control your business's digital assets. Review the deliverables before acceptance and store login details securely.

It suits businesses without dedicated staff or time for content updates, those needing regular security monitoring, or those wanting technical help when issues arise. It is a practical option for a stable website without handling all the technical work yourself.

Yes, if the website has a clear structure and flexible platform. Choose an expandable solution from the start so you can add landing pages, bookings, online payments, CRM connections or customer areas without rebuilding.