292 Ung Van Khiem, Thanh My Tay Ward, HCMC

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N°01

Website design
tailored to you.

Designed for each brand, approved at every stage.

From VND 14.99 million0932 092 002

Some of the businesses that built their websites with 123Website

  • Saigon Port
  • Phuong Nam Eye Hospital
  • Nguyen Trai Hospital
  • Kirby Building Systems
  • Kärcher
  • Brother Group

§ 01Your options

Template-based or
custom-built?

Both use WordPress, include technical SEO foundations and receive support after handover. The difference is where we start and how unique your site becomes.

See template website design

Criteria Template-based This pageCustom
Starting point A template from over 4,300 industry designs A workshop and research tailored to your business
Interface Change colors, fonts and images within an existing layout Design each page from scratch around your brand identity
Features By package, from GOLD to AI PRO Built around your workflows: filters, bookings, languages and integrations
Timeline 7 to 15 working days once all materials are received Project schedule agreed when signing the contract
Cost From VND 4.99 million (GOLD package) From VND 14.99 million (DIAMOND); larger projects quoted by scope
Suitable when You need a quick launch with standard industry needs Your brand needs distinction, custom workflows and multiple approvers
This page

Custom

Starting point
A workshop and research tailored to your business
Interface
Design each page from scratch around your brand identity
Features
Built around your workflows: filters, bookings, languages and integrations
Timeline
Project schedule agreed when signing the contract
Cost
From VND 14.99 million (DIAMOND); larger projects quoted by scope
Suitable when
Your brand needs distinction, custom workflows and multiple approvers

Template-based

Starting point
A template from over 4,300 industry designs
Interface
Change colors, fonts and images within an existing layout
Features
By package, from GOLD to AI PRO
Timeline
7 to 15 working days once all materials are received
Cost
From VND 4.99 million (GOLD package)
Suitable when
You need a quick launch with standard industry needs

§ 02Principles

Good looks are just the starting point. A good website also helps your customers find what they need faster, with fewer follow-up questions.

Five principles our designers follow in every custom project.
  1. Content before design

    We agree on messaging and page structure before choosing colors or images.

  2. Every detail has a purpose

    Spacing, font sizes and button positions follow how your customers read and click.

  3. A system across all pages

    A design system keeps your fiftieth page consistent with your homepage.

  4. Mobile from the start

    We check small-screen layouts at the wireframe stage, before development.

  5. Handover for independence

    Your team can edit content and add WordPress pages without coding.

§ 03Process

Eight stages,
one approval
per stage.

You always know where the project stands, what comes next and when you need to decide. No unexpected reveal at the end.

Your approval pointHandover

Part IUnderstandBefore designing, understand your business and customers.

  1. Stage 01: Discovery

    Understand your business, website goals and success measures.

    Participants: Project lead, UX specialist and your decision-maker

    Working with you

    Brand workshop; review your existing site, brand identity and sales materials.

    Handover

    • Project brief
    • Goals and scope

    You sign off on the brief

  2. Stage 02: Research

    Learn what your customers seek and what competitors do.

    Participants: UX specialist, SEO specialist

    Working with you

    Talk to sales and customer service; analyze competitor sites you select; research keywords.

    Handover

    • Customer personas
    • Competitor analysis
    • Keywords by page

    You confirm customer personas and competitors

  3. Stage 03: Information architecture

    Organize content around how customers search.

    Participants: UX specialist, project lead

    Working with you

    Agree on the sitemap and key actions: calls, bookings and form submissions.

    Handover

    • Sitemap
    • User flows
    • Desktop & mobile wireframes

    You approve the sitemap and wireframes

Part IIDesignFrom ideas to a clickable prototype.

  1. Stage 04: Visual concepts

    Find a visual language unique to your brand.

    Participants: UI designer, design lead

    Working with you

    Choose a moodboard and review homepage design directions.

    Handover

    • Moodboard
    • Homepage concept directions

    You choose a direction

  2. Stage 05: Detailed design

    Design every page within one system.

    Participants: UI designer, UX specialist

    Working with you

    Give feedback directly in Figma, one page group at a time.

    Handover

    • Desktop and mobile designs
    • Design system
    • Web brand guidelines

    You approve each page group

  3. Stage 06: Prototype and motion

    Experience your website before development.

    Participants: UI designer

    Working with you

    Try the prototype on desktop and mobile.

    Handover

    • Interactive prototype
    • Motion specifications

    You approve the experience before coding

Part IIIBuild and launchDevelop, test and hand over a site you can manage yourself.

  1. Stage 07: Development and testing

    Build to the approved design, with speed and security.

    Participants: Developers, testers, SEO specialist

    Working with you

    Review the staging website and enter content together.

    Handover

    • Custom WordPress theme
    • Test report

    You accept the staging website

  2. Stage 08: Launch and ongoing support

    Launch safely, with your team ready to run the site.

    Participants: Project lead, technician

    Working with you

    Website management training and post-launch checks.

    Handover

    • Live website
    • User documentation
    • Handover record

    You sign the handover record

After launchLifetime warranty and support when your website uses 123Website hosting; sites on other hosting receive support within the scope and term of their contract. Each stage's timing is recorded in the project schedule when the contract is signed.

§ 04Handover

You get
more than
a website.

Everything needed to run and grow your website, clearly listed in the handover record.

  • D.01

    Brief and sitemap

    Agreed goals, scope, sitemap and user flows.

  • D.02

    Web brand guidelines

    Colors, typography, grids, imagery and tone for your website.

  • D.03

    Design system

    A reusable component library: buttons, cards, forms and menus for new pages.

  • D.04

    Figma design files

    Approved desktop and mobile designs for every page.

  • D.05

    Interactive prototype

    A clickable prototype with motion specifications for development.

  • D.06

    Bespoke WordPress theme

    Source code built to the design, managed through a familiar editor.

  • D.07

    Test report

    Speed, technical SEO, display across devices and security checks before launch.

  • D.08

    Documentation and training

    Illustrated website management instructions and training for your team.

§ 05Custom design projects

A few recent
custom-built websites.

Who the client is, how the site is organized and how we built it. See each case study for details.

01 / 03Real estate · 2026

Visreal

An English-language website for a long-term apartment rental agency serving expats in Ho Chi Minh City.

Platform
WordPress, custom theme, Gutenberg
Languages
English
Structure
Rentals, Projects, Buy, Services, Blog
Approach
A new interface built from Figma designs, retaining listing data from the previous website.

Read the Visreal case study

02 / 03Healthcare · 2024

Phuong Nam Eye Hospital

An eye hospital in Ho Chi Minh City: eye care services, doctors, prices and online appointment booking.

Platform
WordPress, Elementor, custom design
Structure
About, Services, Pricing, Clinic schedule, Appointments
Approach
Dedicated specialty pages, appointment forms with doctor and time selection, Vietnamese and English.

View the Phuong Nam Eye Hospital case study

03 / 03Real estate · 2024

AKA REAL

A real estate consultancy, distributor and manager: individual project pages, resale and rental listings, and property submissions.

Platform
WordPress, custom theme (Understrap), Elementor
Structure
Projects, Resales, Rentals, News, List your property
Approach
Consistent project page templates with sticky navigation, listing filters and a price map.

Read the AKA REAL case study

We post listings, change prices and update unit status ourselves without coding. Whenever we get stuck, one message gets us help.

Mr. TamCEO, AKA Real

§ 06Standards

Looks good up front,
built solid behind it.

Custom websites go through our standard technical checks, plus measurements tailored to the custom design.

  • 01

    Speed

    • WebP images, loaded only when needed
    • Caching, CSS and JS compression
    • Core Web Vitals measured before handover
  • 02

    Technical SEO

    • Clear headings, URLs and breadcrumbs
    • Schema for each page type
    • Sitemap and Search Console at launch
    SEO services
  • 03

    Security

    • HTTPS with an SSL certificate
    • Admin account permissions
    • With 123Website hosting: daily data backups, weekly source code backups
  • 04

    Accessibility across devices

    • Color contrast and readable font sizes
    • Keyboard navigation
    • Checked on phones, tablets and desktops

PlatformWordPressCustom themeBlock editorHTTPSSchemaWebP

§ 07Investment

Starting price

14,99million VND

DIAMOND: everything in AI PRO, plus custom brand design. 2026 list price.

See website design pricing

DIAMOND includes

  • Custom brand design
  • Built-in AI assistant
  • Online payments, multiple languages
  • Lifetime support with 123Website hosting

Larger projects: quoted by scope

More page templates, languages or system integrations are priced by the project's actual scope. Scope depends on:

  1. Number of custom page templates
  2. Features and integrations: bookings, payments, connections to your software
  3. Number of languages
  4. Additional content and photography
  5. Level of motion and interaction

How we quote

  1. Discuss your needsFree, by phone or in person.
  2. Proposal and quoteScope, project schedule and approval points.
  3. Sign the contractFinalize the schedule and begin Discovery.

Payment milestones align with approvals and are specified in the contract.

§ 08FAQ

FAQ
about
custom design

Can't find your question? Call 0932 092 002 to speak directly with the project lead.

See all questions

How much does custom website design cost?

Prices start at VND 14.99 million for DIAMOND, including everything in AI PRO and custom brand design. Projects with multiple page templates, languages or system integrations are quoted by scope after discussing your needs. Compare packages on our website design price list.

How long does a custom website take?

Timing depends on custom page count, features, languages and approval speed at each stage. After discussing your needs, we send a proposal with a schedule for each stage, recorded in the contract for both sides to track. For a faster launch, choose template website design, with handover in 7 to 15 working days once all materials are received.

What should I prepare before the workshop?

Prepare your logo, brand identity if available, company introduction, product and service list, and a few sites you like or dislike. Most importantly, include your decision-maker so we can agree on goals and scope early. Missing materials are fine; we'll suggest what to add.

Do I keep the design files and source code?

Deliverables, including design files, theme source code and user documentation, are specified in each project's proposal and contract. Tell us what you expect to receive during the initial discussion so both sides agree upfront and avoid misunderstandings at handover.

Can my team edit the website after handover?

Yes. Your WordPress website lets your team edit text, replace images and add posts or pages in a familiar editor without coding. Handover includes training and illustrated instructions. Prebuilt design system blocks keep new pages consistent with the homepage.

What support does 123Website provide after launch?

Sites on 123Website hosting receive lifetime warranty and support; sites on other hosting receive support under their contract's scope and term. Contact us during business hours via hotline or Zalo 0932 092 002, hotro@123website.vn, or a ticket on 123Website ERP. For regular care, see our website management packages.

§ 09Start your project

Tell us about your
project.

Write a few lines about your business and the website you want. Our project lead will call to arrange an initial discussion.

  • Sales hotline 0932 092 002
  • Office 1st Floor, 292 Ung Van Khiem, Thanh My Tay Ward, HCMC
  • Business hours Mon–Fri 8:00–17:30, Sat 8:00–12:00

After you submit

  1. Our project lead calls during business hours to arrange a meeting
  2. Free needs discussion
  3. You receive a scope proposal and quote

Project details* required

2026 pricing consultation (Odoo)

Estimated budget

Your information is used only for project consultation and is not shared with third parties.

Call now Start your project